Customers without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report their outage or click the “Report Outage” link on www.firstenergycorp.com .
Customers should immediately report downed wires to Met-Ed or the local police or fire department. No one should go near a downed power line, even if they think it is no longer carrying electricity.
For updated information on the company’s current outages, FirstEnergy’s storm restoration process and tips for staying safe, visit the 24/7 Power Center at www.firstenergycorp.com/outages. Read more here: FirstEnergy Utilities Preparing for Winter Storm