Met-Ed customers are urged to be aware of the ongoing, nationwide scam involving a telephone caller posing as a utility company employee threatening to shut off power unless immediate payment is made.

If your Met-Ed account is past-due, you will receive a written notice of your account status, with instructions on how to avoid disconnection of service. While a Met-Ed representative may call a customer whose bill is in arrears in order to remind them that a payment is due, the representative would explain how a payment can be made using our established payment options. They will NOT demand payment over the phone.

If a caller threatens to shut off your power unless immediate payment is received, hang up. If you wish to verify your account status or the identity of a Met-Ed employee, please call 1-800-545-7741.

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